The data and integrations that make AI benefits guidance actually work

I’m Emily, a Product Manager at Avante.

Yesterday Nick showed you how we ingest and understand your benefits documents. But documents alone don't give you the full picture. Today is about context: the data, the systems, and the institutional knowledge that make Avante truly yours.

Enrollment and demographic data flow in from your HRIS and ben admin systems. That means Carly knows whether it's talking to a new hire in Dallas or a tenured employee near retirement in Seattle.

Medical, pharmacy, vision, dental, LOA, point solutions — it all comes together so you're connecting the dots across your entire program, not piecing together reports from six vendors.

And then there's what we call company intelligence: your HR priorities, your benefits philosophy, the guidance that lives on your intranet and nowhere else. This is how the platform learns how your company actually works.

All of that intelligence only matters if people can actually access it.

For HR leaders, Carly integrates into Outlook and ServiceNow HR Service Desk, drafting responses and cutting ticket volume by 3x.

For employees, Carly lives in Slack and Teams. No new app, no portal to remember.

And brand new today: Carly is available inside ServiceNow Now Assist. Personalized benefits guidance without ever leaving ServiceNow.

And with our MCP integration, employers can bring Carly into the enterprise AI tools their teams already use.

Content and context, working together. Deep understanding of your benefits program, enriched by the data and systems that make your organization unique, delivered where your teams already work. Tomorrow: what the agents can do with all of it.