Lead AI transformation that delivers measurable results

Many CPOs are under pressure from their CEO or board to adopt AI across the organization, but the path from mandate to implementation is unclear. Avante provides a concrete, high-impact starting point. Benefits is the second-largest corporate expense, it touches every employee, and it is one of the areas where AI can deliver measurable results fastest. By deploying Avante, you demonstrate a real AI initiative with quantifiable outcomes (reduced HR workload, higher employee engagement, better cost visibility) rather than a pilot that stalls in procurement. Avante is also enterprise-grade from day one (SOC 2 Type II, HIPAA, GDPR compliant), which means it clears the security and governance bar that blocks many early AI initiatives.

Benefits teams are stretched thin, and hiring is often not an option. Avante addresses this directly. Carly handles the volume of repetitive employee benefits questions that consume your team’s time, with over 50% of interactions happening outside business hours when no one is available to respond. This frees your benefits and HR team to focus on strategic work rather than answering the same coverage and enrollment questions repeatedly. Ava provides the analytical intelligence that would otherwise require a dedicated analyst or expensive ad hoc projects. The net effect is the capacity of a larger team without the headcount.

No. Avante is designed to augment your team, not replace it. Think of it as giving your existing team more time for strategic or high-touch issues, and capabilities they would not otherwise have: 24/7 employee support in 50+ languages, real-time analytics across your entire benefits program, and proactive intelligence that surfaces issues before they become problems. Your team retains full control over benefits strategy, plan design, vendor relationships, and employee communications. Avante handles the repetitive operational work and data analysis that prevents your team from spending time on higher-value priorities.

Avante is designed to pay for itself. The ROI case rests on three pillars. First, capacity without headcount: Avante absorbs the workload that would otherwise require additional hires as your organization grows, adds programs, or goes through M&A. The savings show up as positions you do not need to fill and your existing team shifts from answering repetitive questions to higher-value strategic work like renewal preparation, vendor negotiations, and program design. Second, vendor consolidation: Avante replaces multiple point solutions for decision support, navigation, analytics, and data warehousing with a single platform, creating a direct cost offset. Third, cost optimization: Ava's unified intelligence helps you identify savings opportunities in plan design, vendor performance, and program utilization that would otherwise go unnoticed. Most employers find that the tools Avante consolidates and the capacity it creates more than offset the investment. Avante's team can help you build a business case tailored to your organization's specific cost structure.

Low utilization is one of the most persistent problems in benefits. Employers invest heavily in programs like mental health support, fertility benefits, wellness platforms, and caregiving resources, but employees often do not know these programs exist or how to access them. Avante addresses this from both sides. Carly proactively guides employees to relevant programs based on their situation and questions. Ava surfaces utilization data across every vendor and program in your portfolio, so you can see exactly where engagement is strong and where it is falling short. The closed-loop architecture means the intelligence flows in both directions: Ava can inform Carly’s nudges and recommendations based on your benefits strategy, encouraging employees to use the right programs at the right time.

In the first 30 days, most employers are fully live with Carly, and employees are getting 24/7 benefits guidance through the channels they already use. By day 60, you typically have enough engagement data for Ava to surface meaningful conversation intelligence: what employees are asking about most, where confusion exists, and which benefits are generating the most questions. By day 90, your team has real data on HR workload reduction, employee engagement rates, and after-hours usage, along with a clear picture of where to expand (connecting claims data, adding vendor performance tracking, layering in HRIS integration for deeper personalization). Avante’s customer success team partners with you throughout this process to ensure you are seeing value at each stage.