AI benefits intelligence for HR and employees

Avante is an AI-native benefits intelligence platform that helps employers manage their second-largest expense: employee benefits. The platform combines two purpose-built AI agents and a fleet of specialized sub-agents. Carly provides personalized, 24/7 benefits guidance to employees in 50+ languages. Ava gives HR and benefits leaders real-time analytics, cost insights, and strategic intelligence across their entire benefits program. Together, they create a closed-loop system where employee engagement data informs benefits strategy, and smarter strategy improves the employee experience. Avante integrates directly into the tools your teams already use, including Slack, Teams, email, ServiceNow, and Workday, so there is nothing new to log into and no workflow disruption.

Benefits are most employers' second-largest line item, yet the data needed to manage them is scattered across carriers, point solutions, HRIS platforms, and manual processes. HR teams spend thousands of hours answering repetitive employee questions, while leaders lack the unified visibility to know whether their benefits investments are actually working.

Avante solves both sides of that problem. For employees, Carly delivers instant, accurate, personalized benefits guidance, reducing the volume of questions that land on HR's plate. For leaders, Ava unifies claims, vendor performance, and employee engagement data into a single source of truth, surfacing cost drivers and optimization opportunities in real time. Early customers report a 40% reduction in HR workload related to benefits and 7x higher employee engagement than legacy tools.

Avante is not a benefits administration platform (like a ben admin or enrollment system) and it is not a care navigation tool (which routes employees to specific providers or clinical services). Avante sits in a different category: benefits intelligence.

Benefits administration platforms handle enrollment, eligibility, and compliance. Care navigation tools focus on directing employees to healthcare providers. Avante does neither of those things. Instead, Avante unifies data from multiple disconnected systems including claims, pharmacy, point solution, and data from employee conversations with Carly, to give employers a complete picture of how their benefits investments are performing.

On the employee side, Carly is a benefits concierge, not a clinical navigator. Carly helps employees understand their coverage, compare plans, find the right resources, and make informed decisions. On the employer side, Ava provides the analytical intelligence layer that has traditionally required manual data pulls, expensive reports, and weeks of lead time.

The distinction matters because Avante complements rather than replaces your existing benefits ecosystem. It connects the dots between the systems you already have.

Avante is designed for mid-to-large employers (typically 1,000+ employees) who are self-funded or partially self-funded and looking to gain control over benefits costs while improving the employee experience. The platform is purpose-built for three primary stakeholders:

Benefits and HR leaders (Heads of Benefits, Total Rewards, or People Operations) who need real-time visibility into program performance, utilization patterns, and cost drivers. CFOs and CHROs who need to understand and justify the ROI of their organization's benefits investments. And employees across the organization who need fast, accurate answers to benefits questions and decision support without waiting for HR to respond.

Avante also works with benefits brokers and consultants who want to deliver data-driven insights and differentiated advisory services to their employer clients.

Most employers are live with Carly web, email, Slack, or Teams within 30 days. Implementation is non-disruptive because Avante layers on top of your existing systems rather than replacing them. The process starts with Avante ingesting your benefits documents (SPDs, plan guides, enrollment materials) and configuring Carly to your specifications. Once live, employees can access Carly immediately through the channels they already use, and HR leaders can begin exploring initial insights through Ava right away. Connecting to your data sources is next. There is no heavy IT lift: Avante integrates via standard APIs with your HRIS, carriers, and collaboration tools.

Yes. Avante is SOC 2 Type II compliant, HIPAA compliant, and GDPR compliant, meeting the security and privacy standards required by Fortune 2000 employers. The platform was built from the ground up with enterprise security requirements in mind, not retrofitted after the fact.

Avante does not sell or share employee data. All data is encrypted in transit and at rest. The platform supports SSO integration and meets the vendor security requirements that large enterprise procurement and IT teams expect. Avante has passed security reviews at companies across financial services, healthcare, and technology, sectors with some of the most rigorous data protection standards.

Avante customers are reporting measurable impact across three areas: HR efficiency, employee experience, and cost visibility.

On the HR side, organizations are seeing a 40% reduction in benefits-related workload, freeing HR teams to focus on strategic priorities rather than answering repetitive questions. Over 50% of employee interactions with Carly happen outside of business hours, which means employees are getting help at the moments they actually need it, without adding to HR's queue.

On the employee side, Avante delivers 7x higher engagement than legacy decision support and benefits navigation tools. Employees are not just asking basic coverage questions. They are using Carly to model complex scenarios like comparing plans with a spouse's employer coverage, understanding leave-of-absence implications, and optimizing HSA contributions.

On the cost side, Avante gives employers the unified data visibility they need to identify cost drivers, evaluate vendor performance, and make data-informed decisions about plan design and vendor strategy. Instead of waiting weeks for manual data pulls and static reports, leaders can surface answers in real time through Ava.