Two agents, one platform: Carly and Ava in action

Hi, I'm Carly Eckert, co-founder of Avante. Over the last two days, you've heard how we ingest your content and layer on context to get a complete view of your data, benefits, programs, and strategy. Today, I'm excited to share a little bit about the capabilities of our two AI agents.

For as long as employer-sponsored benefits have existed, employees have navigated them through static portals, 100-page benefits documents, and HR tickets. And those same HR teams building these programs have had to rely on spreadsheets and incomplete data to make million-dollar decisions. This time is ending.

At Avante, we have one platform and two AI agents — Carly for employees and Ava for benefits teams. We've spent the last year making real improvements to both. Let me show you.

Meet Rebecca, a new hire. Carly already knows her enrollment window is open and personalizes her experience from day one. Rebecca can share what's actually going on in her life, including private information she might not share with HR. She can even upload her spouse's plan from another employer, and Carly will factor it into her guidance. And because we've invested in significant performance improvements, Carly generates robust plan comparisons seven times faster than before.

Employees can now download comparison tables to continue the conversation with their families. Carly connects the dots — because Rebecca is pregnant, it also surfaces Fern, a maternal health solution she didn't even know was available.

You just watched Carly navigate a deeply personal, high-stakes conversation covering pregnancy, plan selection, and the spouse's coverage from another employer. This is exactly the kind of guidance that has to be accurate, and we've built the system for this complexity. Carly isn't one generalist AI trying to do everything. It's built for benefits, and it connects to specialized sub-agents to perform specific tasks. Every response is evaluated for groundedness and accuracy.

Every conversation employees have in Carly generates insight in Ava. What are my employees asking about? What are they most concerned about? This information flows into Ava in real time — not in a lagging end-of-year survey.

Let's see what Ava can do with it. HR leaders can ask Ava any questions about their program or point solutions and get real, detailed answers in minutes. Ava builds a multi-step plan you can review and adjust before it runs. Within seconds, you have utilization broken down by plan type, tier of enrollment, and even tenure.

You can see that plan members who engage with Fern love it. The gap is awareness, not value — and that's a great communication opportunity for your benefits team. Ava can read PDFs, Excel, and CSV as well as text files. Drag in your vendor contract and instantly see how utilization maps to your commitments. You get full transparency into your programs without waiting for vendor reports, and with no surprises at renewal. Share results with anyone on your team in whatever format they need.

Ava can quantify the ROI on every vendor, surface the data behind your communication strategy, and give you the evidence to make confident program design decisions — all in real time.

One platform, two AI agents. We founded Avante because we believe the era of static benefits information is over. Your employees deserve a real conversation with guidance that's actually relevant to their lives. Your benefits teams deserve a clear and honest picture of their program that they can act on.

This is what's available today. Tomorrow you'll hear from Katie, our head of customer experience, about how global employers are putting this into practice across their populations.

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